About the role
Guide health-tech customers from onboarding to expansion with thoughtful, proactive support.
What you’ll do
- Own a portfolio of mid-market customer relationships.
- Build success plans and translate goals into adoption milestones.
- Surface product feedback and partner on renewals.
What you bring
- 3+ years in SaaS customer success or account management.
- Strong presentation and stakeholder management skills.
- Comfort using data to tell a clear customer story.
Benefits
- Flexible hybrid schedule
- Equity package
- Wellness stipend